KLAS Solutions was founded on a simple belief: healthcare practice owners deserve a partner who has actually been inside the business, not a consultant who shows up with a generic playbook. We bring decades of real, in-the-clinic-and-front-office experience to every engagement, and we stay until the work is done.
“You wouldn’t treat a patient without assessing their vitals first. But most practice owners are running a multi-million-dollar business without ever really knowing their numbers, or having a real partner in the room.” Phil Cole, Founder
Reach Phil and the KLAS team directly. We'll get back to you within 1 business day.
Phil and the KLAS team will be in touch within 1 business day. You can also email info@klassolutions.com.
KLAS Solutions was founded by Phil Cole, who spent 30 years working deeply inside the healthcare and dental industry before building the company. With a background in education (a bachelor’s degree from Martin Luther College) and years of hands-on experience advising hundreds of dental practices from solo offices to large multi-location groups, Phil recognized a consistent gap: practice owners had clinical excellence but lacked the business infrastructure to match it.
Phil was a Top Producer Club member for more than six years, working with dentists through some of the most consequential moments of their professional lives: buying their first practice, navigating a difficult transition, building a team, and planning an exit. He saw firsthand that the difference between a thriving practice and a struggling one was rarely clinical skill. It was the business systems, the team culture, and the leadership behind the chair.
That insight became KLAS Solutions. And as the needs of the healthcare market grew, so did our scope, expanding from dental to medical practices, urgent care, primary care, specialty groups, and multi-location healthcare organizations across the country.
The KLAS Healthcare Division was created to bring the same operator-grade rigor that transformed dental practices to the broader medical market. Our coaches and advisors have run, managed, and advised healthcare practices, and they bring that experience to every engagement, not a generic methodology.
We work with primary care and family medicine, internal medicine, urgent care, pediatrics, behavioral health, specialty practices, and multispecialty groups. Whether you need business coaching, team development, leadership coaching, Benchmark monitoring, or a comprehensive practice health assessment, we build programs around what your practice actually needs.
These aren’t wall posters. They’re the standards we hold ourselves to in every conversation, every report, and every recommendation we make to a practice owner.
Our responsibility is to be truthful and follow through on every promise we make. If something isn’t the right fit for your practice, we’ll tell you, even if that means recommending less.
We have a genuine excitement about our purpose and are equally excited to help you carry out yours. When your practice wins, we feel it too, because this work matters to us.
We are a trusted partner. Our knowledge and expertise become yours. Every KLAS coach brings real, inside-the-practice experience to the table, not theory.
We are open and honest in all of our relationships. You’ll always know where you stand, what we recommend, and exactly why we’re recommending it.
We promote a growth mindset, in your practice and in ourselves. The best practices are never done improving, and neither are we.
KLAS Solutions covers every major dimension of running a successful healthcare practice, so you never have to stitch together a dozen different vendors to get the support you need.
Revenue cycle, scheduling, billing, payer strategy, operations, and financial performance, coached against real industry benchmarks.
Learn more →The Five Behaviors team training and Work of Leaders leadership coaching, built specifically for healthcare practice environments.
Learn more →Practice Vitals: monthly Benchmark tracking, industry benchmark comparisons, and a dedicated advisor to help you close the gaps.
Learn more →A comprehensive operational, financial, and revenue cycle deep-dive benchmarked against 100+ industry standards, with a 90-day action plan.
Learn more →Guidance through buying, selling, or starting a practice, combined with real estate expertise so you never leave value on the table.
Available through KLAS SolutionsPractice-specific accounting, tax planning, and financial advisory so your numbers serve your long-term goals, not just the current fiscal year.
Available through KLAS Solutions“KLAS Solutions is a great partner to work with. Dan and the rest of the team are extremely knowledgeable, professional and honest. They helped me get my practice operating more efficiently and connected me with a fantastic accountant. Everyone that I have worked with at KLAS Solutions has been great and I look forward to continuing to work with them in the future.”
“Our practice has greatly benefitted from the work of KLAS Solutions in many different ways the past 2–3 years. We have worked intimately with their coaching team, developing systems to get (and keep!) our practice running efficiently and smoothly. Their experience in transitions was extremely helpful, but the thing I value the most about all of my time with KLAS has been their family-focused, patient-centered, direction and care. You don’t need to feel like you’re “falling behind” as a practice to elicit their help. They will make a great practice an even better one!”
“Working with KLAS has been fantastic. As a new grad, I really valued the guidance and metrics on where I should be professionally. KLAS helped me set goals and helped me and our practice achieve them. They are the perfect mix of kind, yet great at holding you and your team accountable.”
“I am extremely impressed with KLAS Solutions as a whole and the entire team of coaches. The operations and coaching sessions are efficient, organized, streamlined, and results driven. We are already experiencing positive changes with respect to my team, patient relations and key practice indicators. The coaches are knowledgeable, well-trained and available. I wish I would have started with KLAS Solutions sooner!”
Start with a free Practice Health Assessment or book a discovery call. No pressure. Just a real conversation about where your practice is and where it could go.